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課程名稱 |
品質管理
Quality Management |
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開課學期 |
104-2 |
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授課對象 |
管理學院 工商管理學系 |
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授課教師 |
黃崇興 |
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課號 |
BA3008 |
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課程識別碼 |
701 31500 |
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班次 |
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學分 |
3 |
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全/半年 |
半年 |
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必/選修 |
選修 |
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上課時間 |
星期三A,B,C(18:25~21:05) |
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上課地點 |
管一402 |
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備註 |
本課程中文授課,使用英文教科書。限工管系及商研所
限本系所學生(含輔系、雙修生)
總人數上限：40人 |
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Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1042QM |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
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課程大綱
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為確保您我的權利,請尊重智慧財產權及不得非法影印
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課程概述 |
http://exp.management.ntu.edu.tw/BA/course/bacourse |
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課程目標 |
After successfully completing the course, students should be able to do the following:
1. Understand the philosophy and basic concepts of quality improvement.
2. Describe the DMAIC process (define, measure, analyze, improve, and control).
3. Demonstrate the ability to use the methods of statistical process control.
4. Demonstrate the ability to design, use, and interpret control charts for variables.
5. Demonstrate the ability to design, use, and interpret control charts for attributes.
6. Perform analysis of process capability and measurement system capability.
7. Design, use, and interpret weighted moving average and its control charts.
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課程要求 |
- A scientific calculator
- Internet access to the course Web site
- Computer software available to students at home or campus (Excel, SAS, SPSS, etc.)
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預期每週課後學習時數 |
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Office Hours |
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指定閱讀 |
待補 |
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參考書目 |
Montgomery, Douglas C. (2013). Statistical Quality Control, A Modern
Introduction 7th Edition. John Wiley and Sons, Inc. (ISBN: 978-1-118-32257-4).
台北市東華書局（代理） |
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評量方式
(僅供參考) |
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No. |
項目 |
百分比 |
說明 |
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1. |
Homework |
15% |
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2. |
Mid-term Exam |
25% |
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3. |
Final Exam |
25% |
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4. |
Team Term Project |
25% |
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5. |
Class Participation |
10% |
(缺席超過四次不及格) |
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週次 |
日期 |
單元主題 |
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第1週 |
2/24 |
Course introduction /
Definitions of Quality and Quality Improvement
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第2週 |
3/02 |
Statistical Methods and Management Aspects for Quality Control and Improvement/Quality Management Awards and Frameworks |
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第3週 |
3/09 |
The DMAIC Process/Statistical Models or Quality Control and Improvement |
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第4週 |
3/16 |
Statistical Inference in Quality Control and Improvement |
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第5週 |
3/23 |
Statistical Process Control |
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第6週 |
3/30 |
SPC-The Magnificent Seven & Applications of SPC |
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第7週 |
4/06 |
Control Charts for Variables & Individual Units |
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第8週 |
4/13 |
Applications for Variables Control Charts |
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第9週 |
4/20 |
Midterm Exam |
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第10週 |
4/27 |
Control Charts for Attributes |
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第11週 |
5/04 |
Choice between Attributes and Variables Control Charts |
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第12週 |
5/11 |
Process Capability Analysis |
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第13週 |
5/18 |
Guest Speaker/Process Capability Analysis |
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第14週 |
5/25 |
Exponentially Weighted Moving Average |
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第15週 |
6/01 |
Basic Experimental Design |
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第16週 |
6/08 |
Basic Acceptance Sampling Procedure |
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第17週 |
6/15 |
Project Demonstration |
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第18週 |
6/22 |
Final Exam |
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